A digitization project redefines processes for a big-box retailer

A big-box retailer was looking for a digital overhaul that would empower their teams to automate workflows so they could get more strategic.

PwC and Alteryx worked together to help them modernize and build a more innovative culture. Starting with their financial controllership team, they identified the most tedious tasks and then upskilled employees to learn how to automate them. 

The retailer and the PwC team cultivated a citizen-led automation mindset that led to tens of thousands of hours saved which freed up time for leadership to help make better decisions, faster. 

Read the full case study A digitization project redefines processes for a big-box retailer to explore how:

• PwC helped the client design and test new processes and identify opportunities for digitization

• PwC’s pre-built automations helped enable the retailer’s modernization efforts

• ProEdge and Alteryx gave the retailer’s people opportunities to learn how to build their own automations

Using learning assets from ProEdge and an automation platform from Alteryx, the client’s controllership, and their tax teams, were able to add citizen-led automation to their list of digital transformation victories.