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Digital Upskilling

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The potential impact of upskilling on productivity

When you provide your people with the skills and tools to help streamline everyday work, you can free up time that can be spent on value-add activities like function-specific creative problem solving and collaboration. Carving out dedicated time for your people to learn how to apply new skills and technologies can help them innovate, save time and deliver better value to customers while advancing their own careers. 

Adopting business automation technologies, such as GenAI and Robotic Process Automation (RPA) — and upskilling your workforce to implement them — can empower your organization and provide paths to transform value chains and business models.

How? By standardizing and automating repetitive tasks, reducing errors, improving productivity, and innovating. You should give people what they need to solve the problems they’re closest to — and help their teammates do the same. It’s an initiative that aligns individual goals with organizational objectives. Particularly when it comes to GenAI, fostering a culture of experimentation can result in better human-AI collaboration and advanced use cases. 

How can automation increase productivity in the workplace?

Upskilling your staff in automation tech has the potential to deliver a quick return on investment on training dollars, boost productivity and drive efficiencies across roles and departments. Some function-specific scenarios include: 

  • Finance personnel could automate portions of financial statement analyses or monthly reconciliations.  

  • Marketing staff could automate the pulling of lead data from multiple, disparate sources and then use AI to normalize and align that information according to Customer Relationship Management (CRM) standards. 

  • HR staff could automate employee data tracking and review performance management processes across disparate systems and create a centralized repository. 

  • Customer service could employ GenAI to support filling out service tickets and to provide access to data from company documents on the company’s line of products and services to assist with frequently asked questions. 

Learning how to leverage automation in business, especially when it comes to routine tasks, can change how work gets done — which, in turn, can free up personnel to focus on more strategic activities while reducing errors and time spent on time consuming tasks.

Digital skills, innovation, productivity and your skills gaps

Productivity improvements and increased speed to insights could provide the boost your company needs to help spur growth. 

Automation is far from the only skill your employees should learn. Finance employees who learn to build data roadmaps and customized data visualizations can help streamline balance sheets and other finance processes. Using data to pinpoint underlying organizational needs can give HR professionals better information about the kind of upskilling required to fill skill gaps. And IT’s data skills can make a bigger impact when combined with soft skills that foster creativity and innovation.  

Data visualization, design thinking, agile project management, AI and data management are skills an organization can benefit from. If employees understand data, automation and other future-forward skills, they can make a big impact — both within their departments and in the organization as a whole. Productivity improvements and increased speed to insights could provide the boost your company needs to help spur growth

See how ProEdge can help your company realize the benefits of digitally upskilling

Request a demo today so you can see the power of personalized learning pathways in action and how ProEdge can help your business realize the benefits of digitally upskilling. We’ll cover how to offer:

Adaptive Learning Experiences

Meeting learners where they are with a seamless onboarding process and an intuitive interface

AI-powered Targeted Pathways

ProEdge uses AI to create targeted learning paths for teams with the content they need, when they need it

Continuous Learning for Lasting Impact

ProEdge can fuel employees’ continuous growth, equipping them with the latest skills and trends they need

Real-World, Hands-On Experiences

ProEdge provides employees with immersive learning opportunities where they can apply acquired skills in real-world scenarios

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